FAQ’s

Frequently Asked Questions

BANSBACH-AKUSTIK is a business unit or department in BANSBACH Corp. specializing in the design and integration of audio, video and control solutions.

Yes, we sell audio products and also integrate complete audio solutions.

Yes, but we don´t sell regular TV´s. We provide integrated professional grade video solutions.

Yes, we have a team of trained technicians who will take you step by step and help you design your system and to create the respective CAD drawings and schematics.

If the venues are already built or in the process of construction, we definitely prefer to visit the venue to better understand your needs and requirements.

Our technician will have a look at the customers current system and take it into consideration.

If we do take into consideration some equipment the customer already owns, we can´t provide warranty over those systems.

We specialize in a variety of market segments and customer needs. Some of our most common customers are:

  • Corporations (Videoconferencing, Paging)
  • Houses of Worship
  • Government Institutions
  • Educational Institutions
  • Auditoriums
  • Sport Venues and Gymnasiums
  • Bars, Discos and Restaurants

Yes, we have a team specialized in the installation of AV integrated solutions.

We only work in Costa Rica and Nicaragua. To be able to provide efficient aftersales service is VERY important to us. So, we prefer to only install in countries where we have a local office so we can react quickly and at a reasonable cost for the end customer.

Costa Rica and Nicaragua

We need CAD drawings of the plant layout and CAD drawings where we can see celling heights. We also need a clear description of the customer of what he expects the system to do.

We honor the manufacturer’s warranty. We are the authorized technical service center for many of the brands we represent. This means we have direct access to spare parts and product schematics from the manufacturer.

Yes, only to customers who provide us with the official and complete local exoneration information.

We sometimes do. Prior to providing a credit line, we need to do a background check on the customer.

Yes we do have a US$100.000 insurance coverage in case during the installation process we accidentally brake something at the site.